Item Code: MFSSUN
Our delivery charges are as follows:
Our clothes are tailored with meticulous attention to detail and quality checked throughout. If you are not entirely happy with any item from Joseph Turner, simply return it using our FREE returns service within 60 days for a prompt exchange or refund.
Please note that we cannot exchange or refund clothes or footwear that have been washed or worn except for the purpose of being tried on for size. If you are returning good which you bought using a discount or offer, we will adjust the refund accordingly if you fall below the discount/offer threshold, as that discount or offer will no longer apply.
People have rated this 95% (37 reviews)
"An excellent and efficient service which is easy to use."
"I was not expecting the shoes to be so rubbery ! I don't very much like the sole and heel. Perhaps I did not read the description in the catalogue carefully enough. Loake shoes have reputation and I feel that I have got a mediocre version"
"I am sorry to hear that the shoes weren't quite as expected. We do describe the Suffolk shoes in the catalogue as having Oiled Leather Uppers, and Rubber comfort soles. Of course if they have not been worn you are welcome to take advantage of our freepost returns service, and request either an exchange or a refund."
"Exactly what I expected"
"Prompt service and good quality products"
"Great price / Quality"
"Soft leather, beautiful looking shoe"
"I was pleased with the fact that the original item sent to me was replaced quickly and efficiently and without fuss."
"Excellent service and delivery time."
"please see comments above"
"Nice shoes, but no advice about how best to maintain waxy uppers, and laces and eyelets could be better quality."
"I am sure he will love them but until he opens the box on Christmas day I will not know for sure...."
"I dont need to comment further-you said this wd take 15 secs-Wrong!!"
"as expected comfortable and good value"
"OK but not all products advertized in the sale where available"
"I thought the shoes would havebeen more substantial - as they look in the picture - so not quite what I thought I was buying. Also, would have helped if it had said they were Loake shoes."
"It’s great to hear that you are happy with our product range. Our merchandise team strive to improve our products all the time and we continue to increase our range every season. I am sorry to hear that the shoes you bought were not quite right for you this time. They have been a very popular style, however of course they do not suit everybody. We do have other more substantial styles in our catalogue if you wish to call our Customer Services Team for some advice. I will pass your comments about the Loake brand on to our marketing manager, so that she can review how it appears in the catalogue."
"To early to make any meaningful assessment but on my two purchases via the web everything was fine."
"What sort of polish should be used on the wax finish? no advise given in the box."
"very good quality and sensible prices."
"have used JT for many years but first time for buying shoes. Everything seems fine- prompt and quality seems good but time will tell."
"Not quite the design I thought from the catalogue photo, but still acceptable."
"A classic shoe design that is extremely comfortable and practical. Only one other comment I changed the laces from flat to round as the flat laces were constantly coming undone."
"The quality of the goods was very high and the speed of delivery was excellent. The staff I spoke to for some assistance were most helpful."
"Good quality clothing and footware, but a bit of a limited choice. The range needs to be widened and new catalogues, need to reflect this, rather than mostly revised pricing on an existing range."
"The shoes didn't fit. They are dealing with it very professionally"
"I thought the overall service and quality was very good - i had a problem with one pair of shoes but this was dealt with very effciiently and another pair was sent. All items purchased seem to wash very well."
"Good, well made products at a good price.Swift efficient service."
"Good shoes & very efficient delivery service."
"Good solid comfortable pair of shoes."
"Range does not change often enough and quality of polo shirts could be better."
"Excellent service and good quality products although the web site is often difficult to access"