Enter your offer code in the 'Have a promotion code?' box on the basket page before proceeding to checkout. Once you've entered your code, click 'Apply offer code' and, if your order qualifies, the discount will be applied automatically.

First, check that you've entered the promotional code correctly and that it hasn't expired. Some offers are only valid on selected products or require a minimum spend. If your code still isn't working, please contact our Customer Services team, who will be happy to help.

Only one promotional code can be used per order unless otherwise stated.

This depends on the terms of the offer. Some offer codes can be used on sale items, while others exclude them. Please check the offer terms and conditions for details.

Your discount may not apply if the promotion code has expired, the qualifying conditions haven't been met or the items in your basket are excluded from the offer. Please check the offer's terms and conditions.

The best way to stay up to date is by signing up to our email newsletter. You'll be among the first to hear about new collections, exclusive offers and seasonal promotions.

If you've placed your order without entering your promotional code, please contact our Customer Services team as soon as possible. We'll be happy to check whether the offer can still be applied to your order.